Frequently Asked Questions
Everything you need to know about shopping with Annie Elise.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, Annie Elise ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make changes.